Behavioral Health Services Designed to Stabilize, Support, and Strengthen Lives

SSNC offers a wide range of behavioral health and supportive services designed to help individuals overcome crisis, regain stability, and build a sustainable path forward.

Certified Peer Support That Meets You Where You Are

Our Certified Peer Support Specialists (CPSS) provide personalized, one-on-one peer support rooted in shared lived experience. CPSS staff are trained, credentialed, and supervised professionals who offer emotional support, skill-building, goal-setting, and community integration assistance.

Peer Support May Include:

• Emotional support and encouragement
• Skill-building and coping strategies
• Goal-setting and accountability
• Recovery planning and wellness routines
• Community integration and support connection

Service Delivery Options:

• In-person sessions
• Telehealth support
• In-community support across North Carolina

CPSS Certified • Telehealth Available • In-Community Support

Immediate Stabilization During Behavioral Health Emergencies

SSNC provides crisis intervention and behavioral health stabilization for individuals experiencing mental health crises, suicidal ideation, substance-related emergencies, and acute psychiatric episodes.

Our trained specialists use evidence-based de-escalation techniques, safety planning, and warm hand-offs to ensure individuals receive the appropriate level of care.

We coordinate closely with the 988 Lifeline, hospital systems, and law enforcement when needed.

Crisis Intervention Services Include:

• Behavioral health stabilization support
• De-escalation techniques and crisis response
• Safety planning and risk reduction
• Referral coordination and warm hand-offs
• Emergency service linkage and follow-through

24/7 Availability • De-Escalation Trained • Safety Planning

Housing Stability Support for Recovery and Long-Term Success

Stable housing is foundational to recovery. SSNC’s housing navigators provide comprehensive housing assistance and support, ensuring clients are not alone in the process.

We assist with program identification, applications, landlord mediation, advocacy, and long-term navigation.

SSNC works with the TCL Bridge Housing Program, NC CoC partners, and HUD-funded resources to address emergency housing needs and long-term housing stability.

Housing Support May Include:

• Emergency placement assistance
• Housing program identification
• Application completion and documentation support
• Advocacy and landlord mediation
• Long-term housing stability navigation

TCL Bridge Housing • Emergency Placement • Long-Term Navigation

Helping Individuals in Recovery Build Careers With Purpose

SSNC bridges the gap between individuals in recovery and meaningful employment. Our employment specialists provide structured support that helps clients move toward independence and financial stability.

We partner with Vocational Rehabilitation, NC Works Career Centers, and local employers committed to inclusive hiring.

Employment Services Include:

• Resume development
• Interview preparation
• Job placement support
• Employer relationship building
• Career guidance and stability planning

Resume Development • Job Placement • VR Partner

We believe work is dignity, and we fight for every client’s right to earn it.

Coordinated Support That Prevents Clients From Falling Through the Cracks

Our case managers serve as central coordinators of each client’s support network. Through comprehensive assessments, individualized service plans, and ongoing coordination, SSNC ensures that every client receives connected, consistent support.

We coordinate services with healthcare providers, housing agencies, legal services, and community organizations to ensure continuity of care.

SSNC manages Medicaid-funded services in compliance with NC GS 122C and CCP 8G standards.

Case Management May Include:

• Comprehensive assessments
• Individualized service planning
• Multi-agency coordination
• Follow-up and accountability
• Resource connection and service continuity

NC Medicaid Compliant • Individualized Plans • Multi-Agency Coordination

Compassionate Therapy Support for Individuals & Families

SSNC offers outpatient therapy services designed to help individuals navigate emotional, behavioral, and mental health challenges in a supportive, non-hospital setting.

Our licensed therapy professionals work with clients to develop healthy coping skills, improve emotional wellness, strengthen relationships, and support long-term recovery and stability.

Outpatient Therapy May Address:

• Anxiety and depression
• Trauma and stress-related challenges
• Behavioral concerns
• Family and relationship difficulties
• Life transitions and emotional wellness
• Ongoing behavioral health support

Services are provided through individualized treatment plans tailored to each client’s needs.

Individualized Care • Community-Based Support • Non-Hospital Setting

Structured Support for Children & Families

SSNC provides Intensive In-Home (IIH) services focused on helping children and adolescents develop healthy behaviors, emotional regulation, communication skills, and positive family relationships within the home environment.

Our team works directly with children and their families to provide structured interventions, behavioral support, and skill-building strategies that promote long-term success at home, in school, and within the community.

Intensive In-Home Services May Include:

• Behavioral and emotional support
• Family-centered interventions
• Crisis response and stabilization support
• Skill-building for communication and coping
• Parent support and guidance
• Coordination with schools and community providers

IIH services are designed to strengthen family systems while helping children safely remain in their homes and communities whenever possible.

Child & Family Focused • Community-Based • Developmental Support

Evidence-Based Wellness Planning for Long-Term Recovery

WRAP® is an evidence-based prevention and wellness process developed by Mary Ellen Copeland. SSNC offers structured WRAP groups and individual sessions to help participants take ownership of their wellness and recovery journey.

Participants learn how to identify personal wellness tools, develop daily maintenance routines, recognize early warning signs, and create detailed crisis plans.

WRAP® Program Includes:

• Structured WRAP group sessions
• Individual WRAP planning support
• Wellness tools and daily maintenance planning
• Early warning sign recognition
• Crisis planning and prevention strategies

Graduates receive WRAP completion certificates.

Evidence-Based • WRAP Certified Facilitators • Group & Individual

SSNC supports individuals and families across North Carolina, including:

SSNC proudly accepts:

NC Medicaid (Standard & Tailored Plans)

We work with:

• Alliance Health
• Eastpointe
• Cardinal Innovations
• Vaya Health

LME-MCO Partner • Private Pay Options Available
NCTracks Enrolled Provider

If you have questions about coverage, our team can help you understand your options.